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Refund Policy

Last updated: 17 Dec 2025

1. General Information

The e-PDA app is now available as monthly and annual subscriptions. Refund requests are evaluated according to the app store's (App Store, Google Play Store) refund policies.

2. Subscription Refunds

e-PDA offers Premium and Super Premium subscriptions on a monthly or annual basis. For subscription refunds, the following rules apply:

  • Cancellation: You can cancel your subscription at any time through the App Store or Google Play Store
  • Auto-Renewal: Subscriptions automatically renew unless cancelled
  • Refund Requests: Refund requests must be made through the App Store or Google Play Store according to their respective refund policies
  • Used Period: No refund is provided for the used subscription period; only future periods are cancelled
  • Additional Assistance: For additional assistance, you can contact us through the contact page or by email at support@epda.app

3. Legacy Users (One-Time Purchase)

For users who purchased the app under the previous one-time purchase model:

  • One-time purchase refunds are subject to App Store or Google Play Store refund policies
  • You can request a refund within the time period specified by the app store (typically 14 days for App Store, varies for Google Play)
  • Your free access to Premium features continues

4. Refund Policy

For all refund requests, the following rules apply:

  • Refund requests must be made through the App Store or Google Play Store according to their respective refund policies
  • App stores (App Store, Google Play) are subject to their own refund policies and processes
  • e-PDA does not process payments directly; all payments and refunds are handled through app stores

5. Refund Process

Refund requests are processed directly through the App Store or Google Play Store. e-PDA does not directly intervene in refund processes. Refund periods and conditions are subject to app store policies.

6. Non-Refundable Situations

Refund requests may be rejected in the following situations:

  • Expiration of the refund period specified by the app store
  • Refund request for used subscription period (only future periods are cancelled)
  • Dissatisfaction for non-technical reasons
  • Situations contrary to app store policies

6. Contact

For refund requests, you can reach us through the contact page or by email at support@epda.app.